April 19th  

  • Time

    7:00 - 9:30pm

  • Event

    Cocktails, Conversation & Creativity
    Conference Kick-off Reception

  • Location

    Vancouver Convention Centre East
    East Meeting Rooms 8 & 15


April 20th  

  • Time

    8:45am - 10:15am

  • Event

    Opening Session 1

  • Location

    East Meeting Rooms 11 & 12

Engage Now! Take the Lead, Embrace Change and Inspire Others

Presenter: Michelle Ray

Learning how to manage yourself around situations and events that are outside of your control is not as complex as you may think. The process often necessitates a shift in perspective, readiness to let go of the old and willingness to embrace the new.

Adapting to a rapidly changing business environment is expected, yet many people feel even more afraid. On the other hand, it is equally concerning to lull ourselves into a false sense of security during positive times.

Innovative thinking is essential. You will learn the core reasons behind resistance to change, how to achieve greater levels of acceptance among stakeholders in order to move beyond the “status quo,” and, ultimately, how to implement new strategies and approaches for long-term results.

Michelle Ray is a highly sought-after international business keynote speaker, entrepreneur, author and educator who advocates the importance of developing leadership and accountability skills, regardless of one’s title. She is committed to helping her clients in an array of industries create engaged workplaces, develop exceptional leaders and implement practical strategies to revitalize their cultures.

Now residing in Vancouver, Canada, Michelle helps individuals at every level in your organization to master personal leadership—the ability to take charge of oneself first in any situation. She speaks passionately about self–actualization, change, the importance of authentic leadership in the workplace and the responsibility of positive communication and influence.

Michelle has been featured in renowned publications such as Inc., Investors Business Daily, the Globe and Mail and has appeared as a guest on numerous TV and radio programs including WCBS Opening Bell Report. She is the author of Lead Yourself First! Indispensable Lessons In Business and In Life.

  • Time

    10:30am - 12:30pm

  • Event

    Session 2

  • Location

    East Meeting Rooms 11 & 12

From Chaos to Order: Improving Project Delivery

Presenter/Workshop Leader: Pamela Hollington

The smooth running of a project is more than luck. It takes skill, knowledge and organization to effectively implement change. Utilizing a project management structure will help you set reasonable time lines, anticipate points of possible difficulties, and establish contingencies to overcome problems. There are many approaches to project management that can help us achieve our goals. Pamela Hollington will present us with one of those options. The session includes a workshop for hands-on experience. She will cover:

  • key concepts of project management
  • establishing the project scope
  • work breakdown structure
  • planning your budget and timeline
  • risk management and contingency planning
  • change management and communications management

Pamela Hollington, MBA, is an experienced management consultant and trainer with a strong knowledge of business processes and management issues. She has over 30 years of business experience, including work in the financial, manufacturing, distribution and retail industries, and consulting and volunteer engagements in the public, private and non-profit sectors. Her background includes work in information technology, project management, business analysis, process improvement, and business strategy development and implementation.

Pamela has developed and delivered management, technology, process and strategy education sessions for private and public organizations, and she teaches courses in Project Management, Business Analysis and Non-Profit Management at SFU Continuing Studies. She has also presented workshops and keynote sessions at local and national conferences. She frequently speaks at local professional events and delivers conferences and workshops to a broad range of audiences.

Pamela founded Rebound Consulting Ltd. in 1995 and is a past president of the West Coast B.C. chapter of the Project Management Institute (PMI®) leading its Information Systems Specific Interest Group meetings in Vancouver.

  • Time

    2:15pm - 3:45pm

  • Event

    Session 3

  • Location

    East Meeting Rooms 11 & 12

Communication: The Art of Give & Take

Presenter: Lorraine Behnan

Communication is a two-way process. It’s about making a mutual connection through balance and openness. You can be a strong communicator by effectively organizing and expressing your ideas and feelings, and by learning how to process and respond to the information you receive. You will learn how to:

  • strategically organize content in print and in conversation
  • organize your thoughts to get the response you want
  • identify and interpret audience reactions
  • deal with challenging personality types
  • be assertive without being aggressive
  • avoid sending mixed messages
  • enhance listening and delivery skills
  • motivate discussion through constructive comments
  • choose the appropriate questions to seek relevant information
  • communicate effectively through technology

Lorraine Behnan is a Change Management and Communications Expert who believes that times of change should be looked at as an opportunity to excel. An expert in career evolution, Behnan gives leaders and employees the confidence and communication strategies to achieve their workplace and professional goals. She is known for her entertaining and energetic programs, which combine her skills as a long-time presentation coach for corporate executives and as a former actor with the famed Second City Comedy Revue.

Lorraine’s workbook, Spotlight on Presentations, and instructional audio CD, How to Communicate to Any Audience, have helped hundreds of professionals become more effective presenters and communicators. As a presentation coach, she has worked with top CEOs, presidents, and senior executives.

Lorraine received her Bachelor of Fine Arts in Acting from the University of Alberta, was a former member of the Faculty of Drama at the University of Guelph, and is a member of the Canadian Actors’ Equity Association and Alliance of Canadian Radio and Television Artists. She has performed leading roles in theatre, film, television, and radio, and she was the recipient of the “Award of Excellence” for outstanding performance at the renowned Citadel Theatre in Edmonton.

Ready to Engage, Plan and Communicate?

We hope to see you! Register today!